Meet the Team
3-Commerce sprang into life when a team of digital marketing entrepreneurs decided to pool their ideas, resources and expertise in helping businesses to get seen and sell well online. We’re based in the East Midlands and in the South, but we look after clients all over the UK.
Chris Merricks, Co-Founder & Technical Dude
Chris was working for HSBC in the late 90s when dot com was the phrase on every business’s lips. He was involved in the Bank’s merchant services team, helping companies begin to trade online.
With over 20 years’ experience in Customer Service and Customer Experience (CX), Chris has put together a highly successful software consulting business of his own, and takes so much of this to push 3-commerce in the direction of greatness.
Having been a customer, vendor, and now a software partner, he is uniquely positioned to understand customers’ true requirements, and does this across a range of different brands and businesses.
At 3-commerce, Chris keeps an eye on our tech and oversees project management; making sure that customer service and experience are his key focus.
When not in the office, Chris can be found either on a motorbike or working on his latest landscaping project in the garden.
Paul Squires, Co-Founder & Customer Success Guy
Paul started his very own online store back in the late 90s, and this fuelled his passion for digital marketing. As one of the original team members at feedback icons, Feefo, Paul managed his staff as a sales manager, and spoke across the world about the benefits and importance of genuine feedback in online consumerism.
During his career, Paul has also worked as senior consultant at Finsbury Media, has spoken at many key marketing events around Europe, and even ran the prolific ‘Google Masterclass’ for clients in London.
We are delighted that Paul is now working exclusively as part of the team at 3-commerce, where he’s using his passion and experience to help companies who face the challenge of selling successfully online.
In his downtime, Paul enjoys cycling, weight training and producing music in his home studio.
Every business should have access to online marketing that works, and by partnering up with 3-commerce, that’s exactly what you’ll have. Give us a call on 0333 772 9369 to find out how this can work for you.